Last Updated: October 18, 2026
Welcome to Gold Fabrics. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you shop on our website or contact us to place an order, we may collect the following information:
- Your name and phone number.
- Your delivery address, city, and postal code, if provided.
- Your email address, if provided.
- Order details, including products, sizes, colors, and quantities.
- Payment and order confirmation information.
- Website usage information, such as cookies and basic browser information.
We collect only the information reasonably necessary to process orders, arrange deliveries, provide customer service, and improve our website.
2. How We Use Your Information
We may use your information for the following purposes:
- To confirm, process, and deliver your orders.
- To contact you regarding order status, delivery, or returns.
- To respond to your questions and complaints.
- To process payments, refunds, and returns.
- To improve our website, products, and shopping experience.
- To send information about new products, offers, and promotions, where you have agreed to receive such communications.
3. Orders Through WhatsApp
If you place an order or contact Gold Fabrics through WhatsApp, we may use your name, phone number, order details, and delivery address to process your order.
Information shared through WhatsApp may also be subject to WhatsApp's own Privacy Policy and terms of service.
4. Sharing Your Information
We do not sell your personal information. However, we may share necessary information with the following service providers to complete your orders:
- Shopify: To operate our online store and manage orders.
- Courier companies: To book, deliver, and return parcels.
- Payment providers: To process payments or refunds, where applicable.
- Legal authorities: When disclosure is required by law.
We aim to share only the information necessary for the relevant purpose.
5. Cookies and Website Usage
Our website may use cookies and similar technologies to operate properly, remember customer preferences, and understand website performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
6. Information Security
We take reasonable security measures to protect your personal information against unauthorized access, use, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. How Long We Keep Your Information
We retain your information only for as long as necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, or comply with legal requirements.
When information is no longer needed, we may take appropriate steps to delete or securely dispose of it, where applicable.
8. Your Privacy Rights
You may contact us regarding your personal information and, where applicable, request to:
- Access information we hold about you.
- Correct inaccurate information.
- Request deletion of your information, subject to legal or business recordkeeping requirements.
- Opt out of receiving marketing communications.
To stop receiving marketing messages, you may contact us through WhatsApp or email. Essential order-related communications may still be sent.
9. Children's Privacy
Our website allows parents and guardians to purchase children's clothing. We collect information from the person placing the order to complete the purchase and delivery.
We do not knowingly seek to collect unnecessary personal information directly from children. If you believe a child has provided unnecessary personal information to us, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements.
The updated policy will be published on this page along with the revised date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: Gold Fabrics
Email: goldfabricfsd@gmail.com
WhatsApp: 0320 6701001
Business Address: Gold Fabrics, Nazeer Center, Laal Mill Chowk, Shop #17, Faisalabad 38000, Pakistan.
We will review your request and make reasonable efforts to respond.